Introduction

The University of Miami Libraries undertook a participatory planning process during academic year 2016-2017 to align the Libraries’ vision, mission, and strategic priorities with the University’s Roadmap to Our New Century, as well as relevant trends in the higher education and research library environments. Four principles guided the process: (1) focus on broad participation and engagement; (2) build a culture that embraces change and fosters achievement; (3) deepen organizational capacity; and (4) rely upon shared leadership.

As a result, the Libraries have adopted a new vision, mission, and values statement, in addition to five strategic directions to observe during the coming five years with a set of 20 closely-aligned goals. During the 2017-2018 year the Libraries will focus on a set of 32 initiatives, representing activity streams that are associated with every goal.

 

Strategic Directions

1. The Heart of Learning
2. Resource for Hemispheric and Global Knowledge
3. Facilitate Research and Scholarship
4. A Place for Dialogue
5. Enable the Evolving Workforce

 

Goals

The Heart of Learning

Create new modes of support for teaching, learning, student achievement, and patient-centered care through innovative leadership, transformation of spaces, reinvention of services, and collaboration with relevant University programs.

  • Collaborate with University partners to offer a seamless array of services.
  • Promote peer-to-peer learning.
  • Increase and strengthen the Libraries’ teaching role.
  • Become a cross-disciplinary hub across the University and on each campus for fostering learning, creating, and health and well-being.
  • Deliver services at point of need.

 

A Resource for Hemispheric and Global Knowledge

Focus our collection strategies to enrich and demonstrate the relevance of the Libraries’ print and digital collections.

  • Build collections and conduct digitization initiatives with global, hemispheric, and local partners to meet the teaching, learning, research, and clinical care needs of the University community.
  • Facilitate seamless discovery and access to UM cultural and library collections and institutional repository content.
  • Enable and lead in the transformative use of print and digital collections.
  • Ensure the long-term preservation of print and digital collections.

 

Facilitate Research and Scholarship

Build new services and infrastructure to support and accelerate research.

  • Support digital scholarship.
  • Support curation of research data generated at the University.
  • Support openness in scholarly communication.
  • Facilitate collaboration and interdisciplinary research partnerships.

 

A Place for Dialogue

Foster understanding by serving as a trusted and inspirational venue conducive to the conduct of civil discourse and debate.

  • Initiate and facilitate engagement with University and community organizations to build relationships and programs reflecting shared interests and leveraging of expertise and capacity.
  • Serve as a home for public lectures, colloquia, and other fora that extend and promote the University’s research, teaching, cultural and service programs.
  • Establish an open and welcoming setting for dialogue on the full range of global and local issues.

 

Enable the Evolving Workforce

Prepare library faculty and staff for achieving excellence in new and emerging roles.

  • Develop a program that enhances the knowledge base of the Libraries’ workforce and fosters cross-functional organizational capacity.
  • Increase and maintain awareness of resources, services, expertise, and initiatives within all library departments to enhance patron interactions.
  • Ensure that library personnel have the tools and skills necessary to provide excellent service.
  • Increase awareness of and support for professional development opportunities for all library personnel.

 

Initiatives: 2017-2018

The Heart of Learning

GOAL: Collaborate with University partners to offer a seamless array of services.

  • Complete phase one of the Learning Commons initiative within Richter.
  • Amplify the impact of the Learning Commons by connecting to other libraries and areas of campus, e.g., residential halls, study abroad.

GOAL: Promote peer-to-peer learning.

  • Establish process/group to allow for continued engagement with Academic Technologies to support the Faculty Learning Communities.

GOAL: Increase and strengthen the Libraries’ teaching role.

  • Develop strategy for promoting the expertise of librarians and services they offer to faculty and students
  • Develop methods and processes for evaluating the qualitative impact of librarians’ teaching efforts on learning.
  • Revise core job description for liaison librarian work to align with findings of “Conversation Project” — a qualitative assessment of faculty research and teaching needs.

GOAL: Become a cross-disciplinary hub across the University and on each campus for fostering learning, creating, and health and well-being.

  • Align library liaison work with Road Map on interdisciplinary initiatives through engagement with key leadership in Office of Research

GOAL: Deliver services at point of need.

  • Offer library-to-library delivery services (instead of U.S. or UM mail) to all three campuses.
  • Implement the Textbook Affordability pilot in partnership with the Camner Academic Resource Center and the UM Campus Store (formerly UM Bookstore).
  • Build and deploy redesigned library websites based on UX best practices to improve discovery, access, and utilization of library services, collections, and programs.

A Resource for Hemispheric and Global Knowledge

GOAL: Build collections and conduct digitization initiatives with global, hemispheric and local partners to meet the teaching, learning, research, and clinical care needs of the University community.

  • Plan for and begin processing the Kislak Collection of the Early Americas, Exploration and Navigation prior to its arrival at UM.
  • Develop a systematic collections assessment and management strategy, including usage analysis, to support collection development, management, and digitization decisions.
  • Continue work underway with UM Real Estate and Campus Planning and Development to address both short- and medium-term collection storage needs. 

GOAL: Facilitate seamless discovery and access to library collections and institutional repository content.

  • Include Lowe Art Museum collections in the uSearch interface.
  • Include library repositories (AToM, CONTENTdm, Digital Commons) in the uSearch interface.
  • Test and pilot digital collection management systems to replace CONTENTdm.
  • Go live as a DPLA South Florida service hub.
  • Initiate OCLC Reclamation for library collections to ensure accurate representation of UM holdings in the WorldCat database, facilitating interlibrary loan and discovery services.
  • Explore and adopt software (e.g., RAMP, SNAC) and processing workflows that when implemented will routinely expose special collections to Wikipedia and other search engines.

GOAL: Enable and lead in the transformative use of print and digital collections.

  • Implement the Mellon-Funded project “CREATE: Leveraging Cultural Resources through Intra-Institutional Collaboration.”
  • Assess and potentially expand our effort to make digital collections more available for computational uses (such as the La Gaceta project).

GOAL: Ensure the long-term preservation of print and digital collections.

  • Ensure all appropriate digital collections are preserved in the APTrust.
  • Test and document current local digital preservation infrastructure.

Facilitate Research and Scholarship

GOAL: Support digital scholarship.

  • Transform the GIS Lab into a lab that supports a range of digital scholarship activities.
  • Form a cohesive Digital Scholarship unit under the umbrella of Digital Strategies.

GOAL: Support curation of research data generated at the University.

GOAL: Support openness in scholarly communication.

  • Develop policies and guidelines for direct repository deposit and for journal publishing.

GOAL: Facilitate collaboration and interdisciplinary research partnerships.

  • Implement “The Conversation Project” – an initiative to engage faculty in conversation about their current and future research and teaching.

A Place for Dialogue

GOAL: Initiate and facilitate engagement with University and community organizations to build relationships and programs reflecting shared interests and leveraging of expertise and capacity.

  • Work with regional memory organizations to include content in the DPLA Florida Network.

GOAL: Serve as a home for public lectures, colloquia, and other fora that extend and promote the University’s research, teaching, cultural, and service programs.

  • Work with Facilities to ensure timely completion of the Kislak Center and promote the facility as a welcoming venue for UM School, College, Center, and Institute community outreach programs.

GOAL: Establish an open and welcoming setting for dialog on the full range of global and local issues.

  • Host programs in redesigned Richter Library living room, including student-initiated.

Enable the Evolving Workforce

GOAL: Develop a program that enhances the knowledge base of the Libraries’ workforce and fosters cross-functional organizational capacity.

  • Develop a personnel “skills map” or expertise database for the Libraries.

GOAL: Increase and maintain awareness of resources, services, expertise, and initiatives within all library departments to enhance patron interactions.

  • Increase faculty and staff engagement through appropriate action steps based upon areas identified in the Gallup Survey results.

GOAL: Ensure that library personnel have the tools and skills necessary to provide excellent service.

  • Develop a gap analysis regarding the skills and tools needed by library personnel.

GOAL: Increase awareness of and support for professional development opportunities for all library personnel.

  • Create an intranet page with links to existing opportunities provided by our membership organizations.