As part of the discovery phase of the website redesign process, we of course wanted to get insights from the primary users of the library's website: students. The libraries' User Experience (UX) Team conducted two types of user experience research, with more to come as we move into the design and prototyping phases. Through these tests, we improved our understanding of how students use the library website, what they are looking for on the site, and how we can make it as easy as possible for them to access library resources and services.
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